What method of payment do you accept through the website?
KD Boutique accepts Visa and Master card ONLY.

Is KD Boutique a secure Web site for credit card transactions?
Yes, KD Boutique has a Authorized.net SSL.

How is my order shipped?
Standard orders are shipped via FedEx Ground. Please provide a complete street address, as FedEx will not deliver to a P.O. Box.

After I place an order, how quickly should I expect to receive it?
In stock items will be processed and shipped within 48 business hours of order placement. Please keep in mind that we cannot process or ship items on weekends or holidays. We will inform you immediately if an item is out of stock and when it will be available.

What are the Shipping & Handling charges?
Below is the standard shipping & handling charges based on your total order amount. If you need to receive your order in less than a week, please upgrade to one of the Express Shipping options. Prices for Express Shipping are in addition to the regular charges.

FedEx Ground Express Delivery
$0 to $25 $ 8.00 Add $5 -- 3 Day Delivery
$25.01-$50 $ 9.00 Add $15 -- 2 Day Delivery
$50.01-$75 $ 10.00 Add $25 -- Next Day Delivery
$75.01-$100 $ 11.00
$100.01-$125 $ 13.00
$125.01-$150 $ 15.00
$150.01-$175 $ 17.00
$175.01-$200 $ 19.00
$200.01-$225 $ 21.00
$225.01-$250 $ 23.00
$250.01-$275 $ 25.00
$275.01-$300 $ 27.00
$300.01-$325 $ 29.00
$325.01-$375 $ 31.00
$375.01-$400 $ 33.00

Will a sales tax be applied to my order?
Tennessee residents will have a 9.25% tax added to the total order. Items shipped outside of Tennessee will not be taxed.

What is the Return/ Exchange policy?
KD Boutique guarantees quality merchandise. We will gladly help you return or exchange merchandise that has not been worn or used. Please contact us for information.

Who receives the profits and proceeds from the KD Boutique?
All profits and proceeds from the sale of our merchandise go directly back into the sorority. So buying from us means you are helping to support Kappa Delta’s endeavors. We encourage members to buy from KD Boutique and give back to our sorority, but if that is not possible, please support Kappa Delta and buy exclusively from our officially licensed vendors.

We have joined with other Greek organizations in an effort to protect and control the use of our trademarks, which are registered with the U.S. Patent and Trademark Office. All official vendors are screened for high quality products and good customer service, and a percentage of purchases from official Greek licensed vendors are returned to Kappa Delta. Click here for more information.

How do I use a coupon?
During checkout, you will be asked if you have a coupon. Follow the prompt to input the coupon code and click Apply Coupon. If you have any problems, please contact us.

What is the Wish List?
KD Boutique’s Wish List lets you keep track of everything you want to get or give for any occasion. Add items to your Wish List and send it to your friends and family so they’ll know exactly what gifts you’ll truly enjoy.

What if I don’t see a specific item I’m looking for?
Don't see your favorite item? Email or call to tell us what Kappa Delta item you'd like to see available at the KD Boutique. Let us know what you would like to see, it may be available sooner than you think!

How do I contact you?
If you have any questions, please call or email:

Melissa McMillan Kappa Delta Boutique
Toll-free (800) 536-1897 ext. 213
Local (Memphis) (901) 748-1897 ext. 213
Fax (901) 748-0949

Mail
Kappa Delta Boutique
c/o Kappa Delta Sorority
3205 Players Lane
Memphis, TN 38125